Privacy Notice for California Residents

BetleyHub: Privacy Notice for California Residents

Introduction:

This CA Notice is an extension of Betley Health LLC’s (DBA BetleyHub) Privacy Policy, tailored for individuals residing in California. It elaborates on our procedures regarding the collection, utilization, sharing, and processing of Personal Information of California residents, encompassing online and offline interactions, in accordance with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (“CCPA”). All terms in this notice retain the same meaning as defined in our Privacy Policy or as designated in the CCPA, unless explicitly stated otherwise. This comprehensive overview aims to provide transparency and clarity regarding our data practices to consumers within the state of California.

Information Collection:

In the course of providing our Services, we may gather Personal Information, which may include sensitive personal information, through automated means when an individual engages with our platform or directly from the individual themselves. For example, certain vital functionalities of our application may require users to grant permissions such as “Always” and “Precise Location” pertaining to the device’s location data. Additionally, there are instances where we might procure Personal Information about an individual from external sources, even prior to our initial direct interaction. For a comprehensive understanding of the types of Personal Information we collect and the sources from which it originates, we encourage you to review the Collection of Personal Information section within Betley Hub’s Privacy Policy. This section provides detailed insights into the categories of information we gather and their respective origins, ensuring transparency in our data collection practices.

Information We Collect

We may gather certain personal information that you voluntarily provide when interacting with our sites, including:

Contact Information: Such as your name, email address, postal address, and phone number.
Account Information: Login credentials when creating an account on our platform.
Job Application Information: Details provided when applying for work, including resume information, legal work eligibility, salary expectations, publicly available social media profiles, background check data, and any additional information you may choose to provide.
Communications: Information shared with us through any form of correspondence.

If you are a healthcare professional (e.g., a nurse or medical technician) using our sites (referred to as a “Professional”), we may also collect:

Work Preferences and Experience: Details about your job preferences, professional experience, credentials, education, and healthcare-related licenses.
Identification Information: Such as date of birth, licensure and certification details, driver’s license information, and other official identification materials.
Medical Information: Including vaccination records.
Demographic Data: Information regarding your race, ethnicity, gender identity, disability status, veteran status, and other demographic factors.
Geolocation: With your consent, we may access the geolocation of your mobile device when this feature is enabled.
Financial Information: Such as bank account details (e.g., account number, routing number) and payment card information (e.g., card number, expiration date), which may be collected by our third-party payment processor.
Tax and Authorization Information: Including tax forms (e.g., W-4) and work authorization documentation (e.g., I-9 and supporting documents).
Multimedia: Photos, images, or videos you may provide.

Additionally, when visiting our sites, we may collect information through automated means, such as cookies, web beacons, server logs, and similar technologies. A cookie is a text file stored on your device to identify your browser or save preferences. A web beacon (also called an Internet tag, pixel tag, or clear GIF) links web pages to servers and cookies, helping to transmit information collected through cookies back to a server.

The information we collect via these technologies may include:

Device Information: IP address, unique device identifiers, browser and device characteristics, operating system, language preferences, and location.
Usage Data: Referring URLs, pages visited, clickstream data, and timestamps of your visits.

We use these technologies to:

Remember your preferences and reduce the need for repeated data entry.
Track your interactions with and usage of our sites.
Personalize your experience.
Measure the usability of our sites and assess the effectiveness of our communications and marketing.
Manage and improve our services, ensuring they function properly.

Your browser settings may allow you to manage cookies, such as receiving notifications or disabling certain types of cookies. Please note that disabling cookies may impact your ability to use some features of our sites. For mobile devices, you can manage how your device shares location data and other device-specific information by adjusting your settings.

Use of Personal Information

We employ the Personal Information we collect for a multitude of purposes. This includes engaging with customers to provide assistance and support regarding our Services, facilitating the delivery of our Services to ensure optimal user experience, processing payments securely and efficiently, and effectively managing our day-to-day business operations. Additionally, we may utilize Personal Information for analytical purposes to enhance our Services and tailor them to better meet the needs and preferences of our users. For further insights into the specific purposes for which we utilize Personal Information, we encourage you to refer to the Betley Hub’s Use of Personal Information section in our Privacy Policy. This section offers comprehensive details on how we utilize Personal Information across various aspects of our operations, ensuring transparency and clarity regarding our data usage practices.

Sharing Personal Information

In the course of delivering our Services, it may be necessary to disclose your Personal Information to third-party entities. Additionally, contingent upon your opt-out rights, we may enlist services aimed at delivering interest-based advertisements to you and may share Personal Information with our business partners for their respective uses. It’s important to note that the provision of Personal Information, such as online identifiers or browsing activity, to these entities may qualify as a “sale” under the CCPA.

For a deeper understanding of how we disclose Personal Information, we encourage you to refer to the Betley Hub’s Disclosure of Personal Information and Third-Party Data Collection and Online Advertising sections in our Privacy Policy. These sections offer detailed insights into the circumstances under which we share your information with third parties and engage in online advertising practices.

To explore your options for opting out of such disclosures and sales, please consult the Control Over Your Information section in our Privacy Policy. Additionally, for California residents, please refer to our Please Refrain from Selling my Personal Information page, which provides specific instructions on how to exercise your opt-out rights under the CCPA. These resources are designed to empower you with control over the use and sharing of your Personal Information, ensuring transparency and accountability in our data handling practices.

Disclosures and Sales of Personal Information:

Over the preceding twelve (12) months, Betley Hub has shared each category of Personal Information as delineated in the Betley Hub’s Disclosure of Personal Information section of our Privacy Policy with third-party entities for business purposes. This includes, but is not limited to, information related to user accounts, contact details, demographic data, transaction history, and interaction patterns. These disclosures are conducted in accordance with our Privacy Policy and applicable laws and regulations, ensuring transparency and compliance in our data sharing practices.

Sales of Personal Information

In the preceding twelve (12) months, we may have engaged in the “sale” of the following categories of Personal Information to third parties, contingent upon your preferences and settings, and your right to opt out of such transactions:

Commercial information,
Browsing history and online identifiers,
Internet/network information, and
Geolocation data.

Additionally, we encourage you to review the Third-Party Data Collection and Online Advertising section of our Privacy Policy for a comprehensive understanding of how third-party advertising networks, social media firms, and other entities gather and disclose your Personal Information directly from your browser or device. These entities may utilize various technologies such as cookies or other data collection mechanisms to collect information when you interact with our Services or engage with us in any manner.

Under the CCPA, consumers (California residents) are granted specific rights regarding their Personal Information, subject to certain legal limitations:

Your Right to Opt Out of Personal Data Sales:

Under the California Consumer Privacy Act (CCPA), you have the right to instruct businesses not to sell your Personal Information to third parties. At BetleyHub, we are committed to honoring your privacy preferences and offer transparent options for you to exercise these rights without facing discriminatory treatment.

Opting Out of Personal Information Sales

The CCPA defines a “sale” of Personal Information as the sharing of your data with third parties in exchange for monetary or other valuable consideration. You have the right to opt out of such sales, meaning you can instruct us to refrain from selling any of your Personal Information, both now and in the future. This includes, but is not limited to, online identifiers, browsing activities, and other data collected through your interactions with our platform.

To make this process simple and accessible, we offer several methods for you to exercise your opt-out rights:

You can submit an opt-out request directly through our website by visiting the designated opt-out page.
Alternatively, you can contact our privacy team via email at the address listed in our Privacy Policy.

Once your opt-out request is received, we are legally obligated to comply with it. This means we will no longer sell your Personal Information to third parties unless you provide explicit consent to do so in the future. Furthermore, opting out does not impact your ability to access our Services or diminish the quality of service you receive from BetleyHub.

The Right to Non-Discrimination

As part of the CCPA’s protections, businesses are prohibited from discriminating against consumers for exercising their data privacy rights. This means that BetleyHub will not:

Deny you access to our Services
Charge you different prices or rates for goods and services
Offer a lower level or reduced quality of service

While we will continue to respect your rights and preferences, it’s important to understand that exercising certain rights—such as requesting the deletion of your Personal Information—may affect the services we can provide. For example, deletion requests may limit our ability to complete transactions, communicate with you effectively, or maintain access to specific platform features.

In instances where your request may affect the functionality of our Services, we will clearly inform you of these potential limitations. Our goal is to ensure that your privacy rights are upheld while providing you with full transparency regarding the impact of your choices.

How to Opt Out and Manage Your Privacy Rights

BetleyHub provides you with various resources to manage your data preferences:

Visit the “Do Not Sell My Personal Information” page on our website to submit your opt-out request.
Review our Privacy Policy for detailed information on how we handle your data, including sections related to data sales, disclosures, and third-party partnerships.
Contact our privacy team directly with any questions, concerns, or requests for assistance. We are dedicated to ensuring that your rights are respected and that you fully understand how to exercise control over your Personal Information.

Understanding the Impact of Opting Out

While exercising your right to opt out of the sale of your Personal Information does not affect your general access to our platform or the quality of services, certain functions may require the use of specific data to operate effectively. For example, personalized recommendations, location-based services, and interest-based advertising rely on data sharing with trusted third parties. If you choose to opt out, we may not be able to offer the same personalized experience.

That said, we remain committed to maintaining the highest standards of data privacy, offering you the tools and information needed to manage your privacy preferences. If you have any further questions or need help in managing your data rights, please don’t hesitate to reach out to us. We are here to ensure your experience with BetleyHub is both safe and compliant with privacy regulations.

The CCPA grants you the power to control how your Personal Information is handled, and BetleyHub is fully committed to respecting those rights. By providing clear, accessible ways for you to opt out of data sales, we empower you to manage your data preferences without fear of discrimination or loss of service. Our privacy practices are designed to ensure that your Personal Information is handled transparently, securely, and in compliance with all applicable laws.

For more detailed information on how to exercise these rights, including the procedures for submitting requests and the timelines for our response, please refer to the relevant sections of our Privacy Policy. If you need assistance or have any concerns, feel free to contact us. Our team is here to support your privacy needs and ensure your rights are fully protected.

Opt-In Rights for Minors Under 16

If you are under the age of 16, special protections are in place under the California Consumer Privacy Act (CCPA) regarding the sale of your Personal Information. For individuals aged 13 to 16, businesses must obtain explicit consent, or “opt-in,” before any sale of their Personal Information can take place. This means that unless you or your parent or guardian (if you are younger than 16) actively provide consent, your information cannot be sold to third parties.

For children under the age of 13, a parent or legal guardian must provide this consent on their behalf. This ensures that any decisions regarding the sharing or sale of personal data are made with proper oversight and responsibility. Businesses are required to adhere to these rules to protect minors’ privacy, giving families greater control over how a child’s Personal Information is handled.

To opt in, the process typically involves providing clear consent through a website form or other documented methods. If, at any time, you or your parent/guardian decides to withdraw consent, you have the right to do so, preventing further sales of your data. These safeguards aim to ensure transparency and prioritize the privacy of minors in the digital landscape.

Your Right to Access or Know Your Personal Information

Under the California Consumer Privacy Act (CCPA), you have the right to request detailed information about the Personal Information we have collected, used, and disclosed over the last 12 months. After verifying your identity, you are entitled to request the following:

Specific Personal Information: The exact pieces of Personal Information we have collected about you.
Categories of Personal Information: The different types of Personal Information we have gathered about you, such as contact details, online identifiers, and browsing activity.
Sources of Information: The sources from which we have collected your Personal Information, such as directly from you, through your interactions with our platform, or from third parties.
Information Disclosed for Business Purposes: The categories of Personal Information we have disclosed to third parties for business purposes (e.g., payment processors or service providers), along with the types of third-party recipients who have received this data.
Information Sold to Third Parties: If applicable, the categories of Personal Information that may have been sold to third parties, along with the types of third parties who have purchased this data.
Purpose of Data Collection or Sale: The business or commercial reasons behind the collection, use, and, if relevant, the sale of your Personal Information. This might include improving our services, processing transactions, or providing tailored advertisements.

You can request this information at any time to better understand how your Personal Information is being handled. Our goal is to ensure transparency and accountability in our data practices, giving you the knowledge and control over your Personal Information as outlined by the CCPA.

Your Right to Request Deletion of Personal Information

You have the right to request the deletion of any Personal Information we have collected about you, including information stored in our databases, servers, or other systems used for data storage and processing. However, certain exceptions may limit our ability to fully comply with your request. These exceptions are necessary to meet legal obligations, protect against fraud, resolve disputes, and ensure the security of our systems. Despite these limitations, we are committed to honoring your deletion requests as much as possible under applicable laws and regulations.

Here are the key exceptions where we may need to retain your Personal Information:

Legal Obligations: We may be required by law to retain certain information for specific purposes, such as for tax, auditing, or compliance with regulatory requirements.
Transaction Completion: If you have an ongoing or incomplete transaction with us, we may need to retain the necessary information to complete that transaction and maintain records of it.
Dispute Resolution: In the case of disputes or legal claims, we may need to keep relevant information to properly investigate, defend, or resolve the issue.
Security and Fraud Prevention: We may retain information to protect the security of our systems, prevent fraudulent activities, and guard against unauthorized access or misuse of our platform.
Legal Claims: We may need to retain information in order to exercise or defend legal claims, including responding to legal processes, governmental inquiries, or regulatory requests.

These exceptions are intended to balance your right to privacy with our legal obligations and legitimate business interests. If you have any questions or concerns about how your request for deletion may be impacted by these exceptions, please don’t hesitate to contact us for further clarification. We are here to assist and ensure your data privacy rights are respected to the fullest extent possible.

"Shine the Light" Disclosure for California Residents

California residents who have an established business relationship with us have the right to know how their Personal Information is shared with third parties for direct marketing purposes, in accordance with California’s “Shine the Light” law (Civil Code §1798.83). This law requires businesses that operate in California to disclose specific practices concerning the sharing of Personal Information with third parties for direct marketing purposes upon request from eligible individuals.

If requested, we are obligated to provide California residents with details regarding the categories of Personal Information disclosed to third parties for direct marketing purposes over the previous calendar year. This includes the categories of third parties with whom we shared the information and a description of the products or services these third parties offer.

California residents can exercise their rights under the Shine the Light law by contacting us through the channels specified in our Privacy Policy. We are committed to transparency and full compliance with all applicable privacy laws, including California’s Shine the Light law, ensuring that our data-sharing practices align with legal requirements and respect your privacy.

For additional information or to request details under the Shine the Light law, please refer to the “Exercising Your Rights” section of our Privacy Policy.

Exercising Your Right to Access, Right to Know, or Right to Deletion

To exercise your Right to Access, Right to Know, or Right to Deletion as described above, please send us a verifiable consumer request by:

Calling us at (323) 439-8092; or
Sending an email to privacy@betleyhub.com with the subject line, “California Rights Request” Only you, or someone legally authorized to act on your behalf, can make a verifiable consumer request related to your Personal Information. You can also make a verifiable consumer request on behalf of your minor child.

Before processing your request, we’ll need to verify your identity and confirm that you’re a resident of California. To verify your identity, we’ll generally require successful authentication of your account or matching sufficient information provided by you to the information we have about you in our systems. This may involve requesting additional Personal Information from you, such as your email address, phone number, and/or date of last transaction on our Services.

In certain circumstances, we may be unable to respond to your request or provide you with Personal Information if we can’t verify your identity or authority to make the request and confirm that the Personal Information relates to you

Personal Information Sales Opt-Out and Opt-In Rights

To opt out of the sale of your Personal Information, please visit our “Please Refrain from Selling My Personal Information” page.

Alternatively, you can submit a request by emailing us at privacy@betleyhub.com with the subject line “Please Refrain from Selling My Personal Information.”

If you wish to opt back into the sale of your Personal Information at any time, please send an email to privacy@betleyhub.com indicating your desire to opt-in.

Authorized Agents

Under certain circumstances, you are permitted to use an authorized agent, as defined by the CCPA, to submit requests on your behalf through the methods outlined in this CA Notice. However, to ensure the security and integrity of your Personal Information, we must verify the authorized agent’s authority to act on your behalf.

For requests related to accessing, knowing, or deleting Personal Information, we require specific verification methods for authentication purposes. This includes providing:

A valid power of attorney under California law from either you or your authorized agent; or
Adequate evidence demonstrating that you have:
Given the authorized agent signed permission to act on your behalf; and
Verified your own identity directly with us according to the instructions provided in this CA Notice; or
Directly confirmed with us that you have given the authorized agent permission to submit the request on your behalf.

For requests to opt out of the sale of Personal Information, we require a signed permission indicating that your authorized agent has been duly authorized by you to act on your behalf.

These verification measures are implemented to safeguard your Personal Information and ensure that only authorized individuals are permitted to access or manage your data under the CCPA regulations. If you have any questions or require further assistance regarding the use of authorized agents, please do not hesitate to contact us directly for guidance.

Minors Under 16

Incentives Related to Personal Information

Under the California Consumer Privacy Act (CCPA), we may offer financial incentives for the collection, sale, retention, and use of your Personal Information. Participation in these incentive programs is voluntary and can impact the prices, rates, or quality of our services.

We don’t sell the Personal Information of consumers we know are under 16 years old, unless we receive affirmative authorization (the “Right to Opt In”) from either the minor aged 13 to 16, or the parent or guardian of a minor under 13. Please contact us at privacy@betleyhub.com to inform us if you or your minor child are under 16 years old.

Details of Financial Incentives:

Program Terms: We will clearly explain the significant aspects of any financial incentive in the program terms. This includes details on how the incentive is applied, any differences in pricing or service levels, and how your Personal Information will be used.
Opt-In and Opt-Out: To participate in an incentive program, you must opt in by following the instructions provided in the program description. You can also opt out of these programs at any time by following the opt-out instructions specified in the program terms.
Changes to Programs: We may update or modify our incentive programs and their terms periodically. Any changes will be posted on the program descriptions and terms, so we encourage you to review them regularly.

Valuation of Financial Incentives:

Assessment of Value: The financial incentive offered is based on our reasonable, good-faith assessment of the value of your Personal Information to our business. This assessment takes into account the expected revenue generation and brand loyalty that may result from the incentive.
Cost Consideration: We determine the value of the offer by evaluating the costs associated with providing the incentive and the anticipated benefit to our business.

If you have any questions about our financial incentive programs or need further clarification, please contact us directly.

Contact Us

For any questions or comments regarding this California Notice, the practices outlined inaour Privacy Policy, or your rights and choices regarding your Personal Information, please contact us through the following methods:

Phone:

Number: +1(323) 439-8092
Operating Hours: Monday to Friday, 9:00 AM to 5:00 PM PST

Website:

URL: https://www.betleyhub.com

Email:

Address: privacy@betleyhub.com
Response Time: We typically respond to email inquiries within 24-48 hours.

Additional Resources:

Website Information: Visit our website for additional resources, including frequently asked questions (FAQs), updates to our privacy policy, and guidance on exercising your privacy rights under applicable laws.

Our dedicated team is here to assist you and address any inquiries or concerns promptly. Your feedback is important to us as we strive to enhance our privacy practices and ensure your trust and confidence.

Updates to Our Privacy Notice

Amendments to the Notice: We may revise this California Notice to reflect updates in our business practices, legal obligations, or technological developments. Such changes are made to ensure that our privacy practices are in alignment with current laws and industry standards.

How We Notify You:

Website Updates: Any updates to this Notice will be promptly posted on our website and any other relevant platforms where this Notice is available.
Effective Date: Each updated Notice will display a new effective date, clearly indicating when the changes were implemented.

Staying Informed:

Regular Review: We encourage you to periodically review this Notice to remain informed about how your Personal Information is collected, used, and protected. This will help you understand the most current practices and any modifications that may impact you.

Your Acknowledgment:

Continued Use of Services: By continuing to use our services after the effective date of any updates, you acknowledge and accept the revised terms and practices outlined in the updated Notice. Your continued use signifies your agreement to the changes.

Questions and Assistance:

Contact Us: If you have any questions about the changes or need further clarification, please reach out to us. We are committed to addressing your concerns and ensuring that you are fully informed about how we handle your Personal Information.

We are dedicated to transparency and ensuring that your privacy rights are protected. Your understanding and awareness of our privacy practices are important to us.